A UK company since 1999.
Freestart plc was incorporated on 8 October 1999 and is registered in Wigan. It has run its own website platform since 2001, and today it runs three divisions.
What we do
Three divisions
Websites, online shops and getting found, for businesses across the UK.
Planning and building-regulation guidance, organised by region and local authority.
The platform behind our websites, and the products built on it.
How we work
Under one roof
- Everything under one roof.The people who design our websites, the people who build and run the platforms, and the people who answer customers’ questions all work for Freestart plc.
- One editorial framework.Our planning tools are published under the Planning Handbook editorial framework.
- Help is part of the service.Customers of each division reach a support team on that division’s own site.
What we say, and what we don’t
Clear, not impressive
We would rather be clear than impressive. Our sites state what each product includes and where it stops: Planning Handbook explains planning and building rules in plain English; it doesn’t make decisions, give legal advice or guarantee outcomes.

Where we are
Wigan, and across the UK
Our registered office is at 12 Lord Street, Wigan. Our customers and readers are across the UK, and almost everything we do is done by phone, email and online.
Company details
Freestart plc
- Registered name
- Freestart Public Limited Company
- Company number
- 03855529
- Incorporated
- 8 October 1999
- Registered office
- 12 Lord Street, Wigan, Lancashire WN1 2BN
- Type
- Public limited company, registered in England and Wales
- Divisions
- Freestart · Planning Handbook · SiteWorks
Accounts are made up to 30 November each year and filed at Companies House.